Icardi Moss Free Sample

Delivery costs are as below:

*For orders that are 1000 or more

*Please note that both the paid and free standard delivery options will both show on the checkout for orders over £1000, so make sure to select the free option.

Returns Policy

Here at Hardwood Floor Store, we like to make your return's progress as smoothly as possible for you. Please be aware of the following points to ensure this is the case;

Please make sure the goods are packaged in the original packaging and sealed for transport.

Each pack must clearly display the Hardwood Floor Store Returns Note. This will be supplied to you in an email. Please print off and apply.

Once the return is ready for shipment, please photograph the packs and email copies of the images to info@hardwoodfloorstore.com

Now you can ship the goods. Please arrange shipment to

Hardwood Floor Store

Unit 11, Oakwood Way

Carnforth Business Park

Carnforth, LA5 9FD

We are open to receive shipments Monday to Friday 07:30 to 16:00

We will acknowledge that we have received your return within 5 working days. A credit will be issued upon our inspection of the goods. Please allow 14 days from us receiving the goods to the funds being returned to your account. Failure to not correctly label the goods will result in a delay to the credit.

Returns will be subject to a handling charge of 20% of goods. We cannot credit any opened packs or damaged packs. We can take no responsibility for any damages that occur during return transit. It is your responsibility to ensure that the goods are sufficiently packed and protected to ensure no damages occur.