How To Order

Hardwood Floor Store’ reputation is based our expertise and product knowledge and we will endeavour to do everything to live up to this reputation. We aim to make buying hardwood floors online easy and informative, making the ordering process as smooth as possible.

With our comprehensive and user friendly website we hope that you will be able to find the ideal solution to your requirements. Although all products are generally in stock, with demand changing from day to day, to confirm a definite delivery date please give us a call, 01524481292. The lead times for products that aren’t in stock will be 2-3 weeks. For a more specific lead time please call on 01524481292.

Once these products have been added to your basket, the simple step by step checkout process will guide you through the purchase. If you would like to make your purchase over the phone, please call on 01524481292. Our opening times are Mon-Fri, 7:30am-4:30pm | Wednesday, 7:30-4:00pm. Using Worldpay payment provider, making a payment online is just as safe as purchasing in store or over the phone.

Once the order has been placed, you will receive an email confirmation email followed by either an email or a call from one of our sales staff to confirm the delivery date and access details for your order.

Once your order has been delivered we will either email/call to confirm that your order was delivered and that the products were as expected.

If you have any queries regarding an order/delivery we will be happy to help, please give us a call on 01524481292.

Hardwood Floor Store
Business Park, Unit 11 Oakwood Way, Carnforth, LA5 9FD

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