Delivery & Returns

Hardwood Floor Store’s reputation is based on our expertise and product knowledge. With the standard of our service at the forefront of our company, we strive at all times to ensure that this is of the very best quality. Although all products are generally in stock, with demand changing from day to day, to confirm a definite delivery date please give us a call on 01524 481292.

It is assumed that the delivery address will be accessible, with the delivery being made either by a lorry or a van. If there are any additional delivery problems/requirements, please call us on 01524 481292 and we will endeavour to do all we can to ensure delivery goes as smoothly as possible.

Delivery costs are as below:

Standard Delivery (3-4 Working Days) £30.00/Free*
Next working day service (8am - 6pm) £39.95
Certain day (8am - 6pm) £39.95
Next working day a.m. service £42.95
Saturday £75.00

*For orders that are 1000 or more

*Orders must be placed before 2.00pm to guarantee next day delivery.

*Please note that both the paid and free standard delivery options will both show on the checkout for orders over £1000, so make sure to select the free option.


Returns will be subject to a handling charge of 20%, plus return carriage charge. Credit cannot be given for returned packs if they are opened.

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